This overview provides information about the different features Swat.io offers via Google's API in Inbox. The available options vary depending on the platform and channel and are always subject to limitations of the respective APIs.
Important: Google Business channels are only available for Swat.io Inbox, as the API only allows replying to incoming comments / reviews.
The following table helps you to better understand the available features for Google Business Profiles:
Inbox
Fetch reviews | ✅ |
Fetch comments | ✅ |
Fetch questions | ❌ |
Fetch updates on reviews / comments | ✅ |
Delete reviews | ❌ |
Answer reviews | ✅ |
Answer comments | ✅ |
Deactivate / activate comments to post | ❌ |
Like / dislike comments and reviews | ❌ |
Hide / unhide comments and reviews | ❌ |
Block / unblock users | ❌ |
Fetch pictures in comments and reviews | ❌ |