The following actions create tickets:

  • Reviews of the company information on Google

  • Rating updates: In case a rating is changed by a user, the corresponding ticket will be updated accordingly.

Additional information and limitations of the Google MyBusiness API:

  • Only one comment or reply per rating can be posted via Swat.io

  • Responses to reviews can be amended by the owner directly on Google MyBusiness - even afterwards

If you have any further questions, don’t hesitate to contact our support team either via chat or via support@swat.io!

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