You can set flexible user permissions to manage your team’s structure in Swat.io.
Permissions can be set at Workspace or Channel level to ensure the right members of your team have access to the functionality they need.
This article gives a brief overview of permission types and examples for their use. The table below contains a detailed overview of all possible actions and notifications for each permission type.
Full: All operational aspects of social media (core team)
Members with "Full" access can use features without any limitation. They can assign posts to other team members, edit, publish or delete posts and much more.
Assigned Full: Limited permissions (e.g. interns)
Members with "Assigned Full" access can use all functionality if a certain post has been assigned to them. They can assign those posts to other team members, suggest posts and much more. Deleting posts is not allowed.
Assigned Feedback: Not involved in day-to-day social media tasks (e.g. legal department)
Members with "Assigned Feedback" access can only read posts assigned to them without any write permissions. They can leave their feedback in the activity log but are not allowed to publish posts to social media directly.
Read Only: Team members that do not manage posts
Members with "Read only" access can read all posts, regardless if they were assigned to them or not. They can not comment in the activity log or publish any content to social media. Exporting posts is allowed.
Actions and Notifications
The following tables contain all possible actions and notifications according to each permission type.
The different icons denote on which posts each action is allowed for the respective permission type – e.g. a user with "Assigned Feedback" permissions can only "View/Search" posts assigned to them.
Action allowed for all posts
Action allowed for assigned posts only
Action allowed for suggested posts only
Action is not allowed for this role
Full list of possible actions for all Publisher permission types
View activity log
Use activity log
Manage post target presets
Full list of possible Notifications for all Inbox permission types
Post ad reminder
Post publish reminder
Post publish failed
Comments in post activity log
Post assigned to me
If you have any further questions, don't hesitate to contact our support team either via chat or via email@example.com!