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General
+1
15 articles in this collection
Written by
Patrick Zesar,
Marijana Kostandinovic,
Patrick Diem
and 1 other
Introduction to the dashboard overview
How is the dashboard structured? Where can I find which function?
Written by
Patrick Diem
Updated over a week ago
Difference between Inbox and Publisher
What features do the two products offer and how do they differ?
Written by
Marijana Kostandinovic
Updated over a week ago
Browser Support
Which browsers does Swat.io support?
Written by
Patrick Zesar
Updated over a week ago
Tagging of posts, tickets and users
In order to look up specific posts, tickets and users, tags can simplify your work-flow a lot.
Written by
Florian Triller-Windisch
Updated over a week ago
GIF Support in Swat.io
Can I reply to a comment with a GIF? How do I schedule a GIF to be published correctly?
Written by
Patrick Diem
Updated over a week ago
Keyboard shortcuts
Which keyboard shortcuts can be executed in Swat.io?
Written by
Patrick Diem
Updated over a week ago
User Settings
Changing your password on Swat.io
How to set up a new password?
Written by
Florian Triller-Windisch
Updated over a week ago
Edit profile info
How do I change the name, password, email and profile picture for my account?
Written by
Patrick Diem
Updated over a week ago
Available User Preferences
Where can I find my preferences? What settings can be made here?
Written by
Patrick Diem
Updated over a week ago
Notification Settings
Where can I find the notifications? Can they be activated and deactivated individually?
Written by
Marijana Kostandinovic
Updated over a week ago
Two Factor Authentication (2FA)
Introduction to 2-factor authentication
What is 2-factor authentication for and why is it relevant to the security of my account?
Written by
Marijana Kostandinovic
Updated over a week ago
Activation of 2-Factor-Authentification
How do I enable the 2-factor-authentication and which role does the Authenticator app have?
Written by
Florian Triller-Windisch
Updated over a week ago
Enable 2-Factor-Authentication for the entire Organization
How do I enable 2FA for the entire organization?
Written by
Marijana Kostandinovic
Updated over a week ago
The one-time password does not work
How can I log in if my one-time password does not work?
Written by
Patrick Diem
Updated over a week ago
Reset 2-factor authentication
How does the reset work? What happens if I lose my smartphone and have no recovery codes?
Written by
Marijana Kostandinovic
Updated over a week ago