Info: For any action that generates a ticket in Inbox, Swat.io relies on the respective social network to support this functionality via its API. As a result, there may be network-specific differences in which action actually triggers a ticket in your Swat.io Inbox.
✅ Following actions generate a ticket:
Comments on video posts of the channel connected in Swat.io
⛔ No ticket is generated for:
Comments on TikTok ads
Comments on live videos
Private messages and replies to private messages
Comments on posts in which your account was mentioned via @mention
We aim to implement new features into Swat.io in a timely manner. However, this is subject to the limitations of the social networks’ APIs, which may restrict certain functionalities.