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Threads ticket generation

Florian Triller-Windisch avatar
Written by Florian Triller-Windisch
Updated over 2 months ago

Info: For any action that generates a ticket in Inbox, Swat.io relies on the respective social network to support this functionality via its API. As a result, there may be network-specific differences in which action actually triggers a ticket in your Swat.io Inbox.

✅ The following actions generate a ticket in Swat.io Inbox

  • Comments on posts

  • Comments on photo-posts

  • Comments on video-posts

⛔ No ticket is generated for

  • Private messages and replies to private messages

  • Comments on posts in which your account was mentioned via @mention

We aim to implement new features into Swat.io in a timely manner. However, this is subject to the limitations of the social networks’ APIs, which may restrict certain functionalities.

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