We map on Swat.io all functions that are provided via the Instagram API.

✅ Following actions generate a ticket:

  • Comments on photo posts

  • Comments on video posts

  • Comments on IGTV (if the IGTV preview was shared in the feed).

  • Comments on multi-picture posts

  • Comments on a post in which your account was mentioned via @-mention

  • Private messages and replies to IG stories

⛔ No ticket is generated for:

  • Comments on Instagram ads

  • Comments on Instagram stories

If you have any further questions, don't hesitate to contact our support team either via chat or via support@swat.io!

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