We map on Swat.io all functions that are provided via the Instagram API.
✅ Following actions generate a ticket:
Comments on photo posts
Comments on video posts
Comments on IGTV (if the IGTV preview was shared in the feed).
Comments on multi-picture posts
Comments on a post in which your account was mentioned via @-mention
Private messages and replies to IG stories
⛔ No ticket is generated for:
Comments on Instagram ads
Comments on Instagram stories
If you have any further questions, don't hesitate to contact our support team either via chat or via email@example.com!