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Adding a Facebook Channel to Swat.io

Patrick Diem avatar
Written by Patrick Diem
Updated over 2 weeks ago

Requirements

In order to connect a Facebook Page as a channel to Swat.io, the following requirements must be met:

  • The page must be published at the time of connection
    If your page is unpublished when trying to connect it, the connection will fail. After a successful integration, you can set the page to "invisible" or private again.

  • You must be logged into a Facebook account that has admin rights for the page
    Only administrators can generate the access token. If access is revoked, the token must be regenerated.

  • Optional cookies from Facebook must be enabled
    Go to the cookie settings at facebook.com/settings/cookie and ensure that optional cookies are enabled. This is the only way the access token remains valid and usable over time.

Info: In order to access the workspace-settings or to add a new channel in Swat.io, you need permissions as “workspace manager”. In case you don’t have this permission, please contact your Swat.io administrator.

How to add a Facebook Page

  1. Go to Workspace Settings and click on Channels.

  2. Click on “Add Channel” in the top right.

  3. Select Facebook from the list of available platforms.

  4. A Facebook dialog will appear asking for permission — confirm it.

  5. Make sure you are logged into Facebook with an admin account for the page you want to add.

  6. Select the desired Facebook Page and click “Add Channel.”

A GIF showing the authentication and adding process of a facebook page.
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