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Introduction to the Dashboard Overview

Karl Dixer avatar
Written by Karl Dixer
Updated over 2 months ago

The Dashboard provides a general overview of the most important functions and events in your personal Swat.io.
It is the first screen you see after logging in.

Picture of the Dashboard in Swat.io

Main navigation in the left column

Here you can easily access the main functions of Swat.io:

  • Inbox → Community management

  • Comments → Overview of all comments (can be toggled organization-wide by our developers)

  • Publisher → Content creation

  • Analytics → View statistics

  • Reports → Further statistics available in PDF format

  • Personal avatar → Access to settings (see below)

Picture of the menu options in the Swat.io Dashboard

Other functions on the Dashboard

  • Overview of all Workspaces you have access to

  • In-app notifications are directly visible

  • Assigned tickets are displayed

  • Assigned posts are shown

  • Faulty channels that need your attention are highlighted

Workspaces

At the top of the dashboard, you’ll find all organization workspaces you have access to.

  • In the active workspace card, you can directly create posts or open settings via the gear icon.

  • Up to 10 workspaces can be starred to appear first.

  • In the dropdown menu, workspaces can be sorted alphabetically, by open tickets, or by assigned posts.

The star option appears when hovering over a workspace card.
Creating new workspaces (top right, next to notifications) is only available for workspace managers.

Picture of the workspaces in the dashboard

In-App Notifications

Clicking the bell icon in the top left of the dashboard shows all notifications.
The number on the icon indicates your unread notifications.

Notification preferences can be adjusted in your profile → Account → Notifications.

Picture of the selected Workspace in Swat.io

Assigned Tickets

This section displays all tickets assigned to you.

Picture of assigned Tickets in the dashboard

Assigned Posts

Here you will find all posts assigned to you that are not yet approved or published.

Picture of assigned posts in the dashboard


Faulty Channels (Pop-up)

This pop-up notifies you if there are channels with issues in your workspaces (e.g., expired access tokens).

picture of invalid channels in the dashboard

Avatar

Clicking the avatar opens a menu with:

  • Access to profile settings

  • Shortcuts to workspace settings

  • Direct link to the Help Center

  • Link to the Tutorial Section

  • Option to enable/disable keyboard shortcuts

  • The option “Log out” to sign out instantly

Picture of your settings in Swat.io

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